Brian King
Guest Author
Brian King is Senior AI Product Engineer at Bytemethod.ai, an advisory and delivery firm that helps companies navigate AI complexity and achieve tangible business outcomes. .
We built an AI agent for ServiceNow. The real pain points were narrower than our roadmap assumed
Our ITSM platform never lacked data, but it hasn’t always been easy to understand what the data was telling us and what actions we should take next, despite all the time spent building catalog items, interpreting data and usage licenses, and maintaining CMDB health.
Brian King,Richard Mendis