Richard Mendis
Guest Author
Richard Mendis is Chief Marketing and Strategy Officer.
We built an AI agent for ServiceNow. The real pain points were narrower than our roadmap assumed
Our ITSM platform never lacked data, but it hasn’t always been easy to understand what the data was telling us and what actions we should take next, despite all the time spent building catalog items, interpreting data and usage licenses, and maintaining CMDB health.
Brian King,Richard Mendis